To generation redemption codes for redeeming a Custom App, follow these steps:
Login your account with Apple Business Manager at https://business.apple.com/
Go to “Custom Apps”
Select the Custom App we built for you
Select “Redemption Codes” in Licence Type
Enter the “Quantity” of redemption codes you want to generate
Click “Get” to initialize the process, which could take some time
Once the Redemption Codes are generated, a “Download” button will be displayed. Click to export the Redemption Codes.
Here is the example of the downloaded file:
Please note the following
A Redemption Code can only be used once
A Redemption Code will be redeemed to the Apple ID used during redemption
As a Redemption Code is unique and could be used only once, you are recommended to assign a code for a specific user. Both the Code and the Code Redemption Link could be used by the user for redemption while clicking the link on the Apple devices could be more straightforward.
Once the user received the Code Redemption Link, they could access the link on an Apple device. The user will be directed to the App Store and a redemption page will be shown (Picture 1). If the user was asked to enter the Apple ID and/or password, enter the relevant information.
When the account authentication is successful, the custom app will begin to download (Picture 2).
Picture 1
Picture 2
The access right of “Custom App” is limited for different account roles, and you can refer to the User Guide of Apple Business Manager, here is a part for your reference:
According to the picture above, the permission will be granted to “Administrator” & “Content Manager”.
For more details, please refer to:
https://support.apple.com/en-hk/guide/apple-business-manager
To check the permission for your current account, please follow the steps below: